preorder prices, cancels and others

[Namira]

Originally Posted by vincelarkin

Hmm why arent you people reading, its been said in this thread a number of times that the cost will be <50euro including fat without a exact statement of how much under 50it will be. So if your in america, where they dont have FAT taxes so to speak, the price will be <50euros - FAT .... so that should never be 70 dollars right???

It's VAT Value Added Tax

[Ralpf]

Just in case people missed it....

50 Euros - 15% VAT (that is the minimum I believe, it varies) = 42.5 Euros
42.5 Euros * 1.399 (current rate according to Google) = ~$59.46

[cybin]

Originally Posted by spellshaper

In our country every NEW PC game with regular box is cheaper than 50€. Only game more expensive than 50€ is Guitar hero with guitar included.

What the....?! Where are you from? I'm from Germany and when I got shopping a brand new game, it always costs about 50,- €. :-(

[Ayon Windsor]

Originally Posted by cybin

What the....?! Where are you from? I'm from Germany and when I got shopping a brand new game, it always costs about 50,- €. :-(

Well another german here that says you that youre buying at the wrong shops or live in a bad one place of germany.

[Travie]

Common devs... you could end all this speculation so easily.

[Ayon Windsor]

Originally Posted by Travie

Common devs... you could end all this speculation so easily.

Yes... that guy speaks the truth.

[vincelarkin]

It's VAT Value Added Tax

Tehehe, wooped my ass good ^_^ but your right - its not FAT its VAT :P my teacher always said i wasnt anygood in f/v or d/t (dutch language things) :P

[dodger]

Originally Posted by cybin

What the....?! Where are you from? I'm from Germany and when I got shopping a brand new game, it always costs about 50,- €. :-(

In my country (Bulgaria) prices are also much lower than 50 €. For example - Aion(PC): the price now is 62 leva (31.80 €)
Resident Evil 5 (PS3): the price now is 99 leva (50.76€)
u can check at this online store https://www.ozone.bg/games/product/a...ent_evil_5_ps3

p.s we are in EU too... we paying VAT too.. i think

[Feragmoor]

check the update, confirmed and a new url.

[Travie]

http://www.mortalonline.com/news/july-10-07-09

[JimmyNutron]

Originally Posted by Travie

http://www.mortalonline.com/news/july-10-07-09

The time has come

[Gungrave]

Originally Posted by dodger

In my country (Bulgaria) prices are also much lower than 50 €. For example - Aion(PC): the price now is 62 leva (31.80 €)

Well, AION is an asian theme park grindfest, from big mainstream publisher, aiming for WoW's #1 place on the asian market. Hardly comparable with MO.

Originally Posted by dodger

p.s we are in EU too... we paying VAT too.. i think

Yes we do.

[Timvt]

Any more information on PayPal?

[ererbus]

It's said, that PayPal will be activate.

[Nazran]

In the last news, Matt didn't say if we will see the price before 21:00, and I need it cause I do make a virtual credit cart !!!

[Ghost6989]

I dont see why they dont post the prices, I mean with the shop opening in a few hours it would allow us that dont have credit cards or lots of money in our paypal to prepare.


And also I hope the Digital Download is cheaper than the prices people have been guessing as that's actually more expensive than the price of a brand new boxed game here and even though I know they aren't. It would make SV look like they are just doing it for the money.

[Maerlyn]

Originally Posted by Ghost6989

I dont see why they dont post the prices, I mean with the shop opening in a few hours it would allow us that dont have credit cards or lots of money in our paypal to prepare.


And also I hope the Digital Download is cheaper than the prices people have been guessing as that's actually more expensive than the price of a brand new boxed game here and even though I know they aren't. It would make SV look like they are just doing it for the money.

Well if you're going for the DD-version, theres no need to hurry, since that will almost certainly not be for sale today.

[Ghost6989]

Why wouldn't it be?

So you are saying that only the people buying boxed versions get into beta early as they bought theirs first. I dont want the download today but I was assuming they would be selling the DD version for those of us that just want to play the game. Otherwise alot of people are going to be pissed that people who buy a different version are getting better treatment, while they are a business I know its things like this that make the difference between a good business and a bad business.

[Maerlyn]

Check the store page and the "sold from [date]" entries of the diff. versions.
It is clear that they want(ed) to sell the boxes first. Makes sense of course - they had to pay them upfront and want their money back.
I'm assuming that the same "delay" will be applied now. Can't say 100% though, since they didn't update anything after announcing the delay.

[eurobeaner]

All gaming organizations sell boxes 1st. They usually have a contract with retailers to wait on selling the DD only (usually a few days to a week+), that way retailers can make a profit also. If these games allowed DD from day 1, then game retailers like Best Buy, GameStop, etc. would lose tons of business. Why would consumers (we the gamers) go out of our way to drive to a store or pay shipping fees, if we could just DD it from home?

At least in the US, when the WoW expansion "Wrath of the Lich King" was released, there was a line of ppl a 1/4 mile long (roughly 1/2 a kilometer) waiting outside Best Buy at midnight to buy it on the release date. I dont think retailers would want to miss out on something like that... This is nothing new. Gaming companies have been doing this for a looong time so they dont miss out on this kind of business.

[JoeCold]

Originally Posted by Mats Persson

Prices in EU are almost always listed including VAT for customers. Darkfall, 49.98, is including VAT, for instance. And if you don't have to pay VAT, it's around 42 something, obviously

What happened to this? I mean, it's too late, I paid the super high $75, but doesn't that mean Starvault is basically milking those that don't pay VAT for more money?

Those that have read many of my posts know that I an usually very supportive of the Starvault (well, usually the devs specifically), but, this seems kind of wrong. Unless I'm missing something.

[Apocal]

Yes, it is wrong, and I am not too sure that it is legal, but... I still paid for it. Please don't make me regret my investments.

I would think that MO would have problems with the VAT unless they are literally taking US customers for more money by not subtracting VAT.

I could be wrong, my 2 cents. It's been a long day.

P.S. It's really shitty that you guys didn't post the prices earlier. It really messed a lot of people up.

[Armos]

Originally Posted by Mats Persson

Sorry, but no. We want to make sure that we list the correct prices (we're not just randomly picking numbers) and we're actually still in the middle of arranging everything. It also has to do with our investors and company laws, as they need to be officially updated with this information on the 29th - which is why we chose this date.

No. The boxes will be released and shipped on September the 1st, only two months after the pre-order.

After looking at some of the comments on the forum I do realize there's some confusion around this. Different countries, publishers and/or stores seem to do this in different ways, and I'm truly sorry for the confusion. You will have to pay for the game the second you order it. The shop will of course state this information when it goes online. And it will go online before the 29th.

This is about the only way we can arrange this. We can guarantee 10000 active player accounts in Beta. If this turns out to be straight out impossible on one server, we have the option to start another one. But we can't start more unless we have the money to do it (and we won't start additional servers if there's no player base). And therefore we need the money from the pre-orders.

If all 10000 units are sold, it will be a very important confirmation for us. We will then have the funds (and financial motivation) to start more servers, to let more people in. But there will of course be a delay before those servers are up and running and accepting more players.

This means we can hopefully allow more than 10000 players before release, but we really do need those first 10000 to be able to take that step.

Those already in Combat Beta will keep their spots in the future Beta stages, and several more are yet to be invited. However, those who are invited will still need to buy the game to be able to play the game from first day at launch. And the safest way to have a guaranteed spot at launch is to pre-order.

Regarding reserved pre-orders, I'm afraid this would require additional functions for both the shop and for the account management. This might sound like a small thing but I can assure you it's not. We will be using the major certified and secure MMO account service provider, and while very safe for both you and us, "exceptions" like this is conflicting with their usual way of doing things. Thus, it would be very expensive and require a lot of development time.

The shop will be accepting Visa Electron, Visa, Maestro, Mastercard, JCB, American Express, Delta Online, Carte Bleu. We are currently working to enable PayPal and Ukash, more info on this later.

We will ask full price.
In this phase we of course cannot compete with the prices and distribution of mass-market MMOs. Although we do aim to be at least a bit cheaper than Darkfall (Digital Only, 50€)

Guess this didn't happen.

[Poach?]

We dont know for sure actually...
The digital only release has NOT been released.
And the boxed version was only slightly more then darkfalls digitial

[gosti]

Originally Posted by Poach?

The digital only release has NOT been released.

This.

If You don't like the price, wait for digital version which should be there on 20th July.

Originally Posted by account.mortalonline.com

The Digital Download only version will go on sale a week later than the Boxed Version and The Full Loot Bag as previously stated in the shop.

[Kelju]

The cost of the game was higher becouse:
"Shipping is included in the price for the physical products."

And it contains a months worth of playtime.

I think the prize was right.

FYI I hail from Finland and I payed the 70€ for the boxed version

[Shirok]

Same thing, I paid 68,69€ for the boxed version.

I choose my country : France. When I create another account I saw there is country : France, Metropolitan and the price of the boxed version was 55€. But I had already paid 68,69€

France = France, Metropolitan.

I think there is a problem with the prices.

[-Fionn-]

Originally Posted by Kelju

The cost of the game was higher becouse:
"Shipping is included in the price for the physical products."

And it contains a months worth of playtime.

I think the prize was right.

FYI I hail from Finland and I payed the 70€ for the boxed version

Every mmo I have bought has had one month of included game time. None of them cost 62euros for a normal boxed version. I would have accepted 50euro plus 7euro shipping. That would have been the normal price for the game.

[Mercerism]

Aye, I still payed the 90 euros for the lootbag but it made me hestitate, i espected something around 50 for the normal one and 70 for the LE, but the normal one was already 70...

[chavoda]

Again.. here (dutch) any normal version retail cost 50,-
any digital new mmo cost..hey..50,-..
any new single player game cost... 50,-
any new multipleyr game cost..50,-
any form of special cost more then 50,-

even the normal metal box ( not paper) is special. c'mon people, its MO ..so even if they gona write it down on 20 cd's and drop it in a plasic bag its special. and special cost more.

no im not a fainboy, I lurk a bit on the forums since 08,and tought i give it a go.

Im just positive ..in a happy way. .. could be happy feet, ..but hes to fuzzy..

[Ziegler]

Originally Posted by Armos

Guess this didn't happen.

Not everything a developer says on the forums actually comes to pass.



Some here would do well to remember that.

[zantax]

I was about to buy this game right now to get access to beta and I really would like to support it, but after seeing the price for it, I can't justify it. 54 Euro is like 90$ Canadian and that is for the plain boxed version. Will these be marketed in North America through stores or only online sales? I just find that price point for a normal boxed version a little High. LOTRO was 49.99 Canadian on release day, Asherons Call was around 50 Canadian when I first bought it, heck even the collectors edition WOW was only 60-70 canadian when I bought it on release day.

Please don't get me wrong I understand the sales that you would like to generate but this price point just seems VERY high, and I am hoping there will be a dumbed down version with cardboard box available, and a digital download at reduced prices. Or am I wrong in thinking that this is a bit high?

[Dirk13]

Originally Posted by -Fionn-

Every mmo I have bought has had one month of included game time. None of them cost 62euros for a normal boxed version. I would have accepted 50euro plus 7euro shipping. That would have been the normal price for the game.

Uh, the cost of the game was 55 euro total: that is 48 euro - the 7 euro shipping charge...... Any additional cost was due to VATS which is not controlled by Starvault. They dont get a penny of the VATS charge the Swedish government does.

As far as the exchange rate of Euros, it sucks that other countires currency is lower than the Euro, but thats the state of the world economy. I visted China 19 years ago and it was 5 yuan per US dollar (now it looks like its close to 7 yuan per dollar) which was awsome for a tourist like me. Everything was so cheap, but what about the reverse? Again this is not Starvaults problem, but a global world econmic issue.

[Gungrave]

Developers this days are too eager to cash down people's trust and their hunger for sandbox MMO.

Ridiculous prices imho. Will see about the digital dload, but if it is over 30 euro (all tax included) i will take that as an insult.

The wrong (darkfail) approach all over again, while developers should take EVE for bright example in the genre.

[Dawngreeter]

Originally Posted by Gungrave

The wrong (darkfail) approach all over again, while developers should take EVE for bright example in the genre.

EVE that charges more in EU as well?

[-Fionn-]

Originally Posted by Dirk13

Uh, the cost of the game was 55 euro total: that is 48 euro - the 7 euro shipping charge...... Any additional cost was due to VATS which is not controlled by Starvault. They dont get a penny of the VATS charge the Swedish government does.

As far as the exchange rate of Euros, it sucks that other countires currency is lower than the Euro, but thats the state of the world economy. I visted China 19 years ago and it was 5 yuan per US dollar (now it looks like its close to 7 yuan per dollar) which was awsome for a tourist like me. Everything was so cheap, but what about the reverse? Again this is not Starvaults problem, but a global world econmic issue.

The point is that other games also include VAT and don't cost that much. If I go onto any game sales website in europe now I can buy new release PC single player, multiplayer games and mmos for 50euros or less everything included. The don't control VAT being charged on the game but normally that is factored into the price they charge for the game.

They could have released "The Full Loot Bag" and the boxed edition marketed as a special edition with in game items and the beta access rather than as a standard boxed edition. I still paid the 62 euro + 7 euro shipping but its very surprising to see it being priced so high. Trying to act as if it's a normal price for a standard boxed edition is wrong as it's clearly not. I think I actually paid 60euro for a copy of BF2142 a while back when it released and I remember thinking what a rip that was but I put that down to money grabbing EA Games. :P

[Dirk13]

Originally Posted by -Fionn-

The point is that other games also include VAT and don't cost that much. If I go onto any game sales website in europe now I can buy new release PC single player, multiplayer games and mmos for 50euros or less everything included. The don't control VAT being charged on the game but normally that is factored into the price they charge for the game.

Interesting, I wonder if that has something to do with the publishers being based in other countries like the US. 50 US dollars ~ 35 euros. In this case you are actually being charged about 6 dollars more for your game 40 euros (56us) + 10euro vats, even with vats included than the native country.

Are games with publishers based in Europe equally priced?

[Prayer]

[Prayer]

With another account with the same country and similar details it was only 54 €



I think something went wrong.

[JoeCold]

Originally Posted by Dirk13

Uh, the cost of the game was 55 euro total: that is 48 euro - the 7 euro shipping charge...... Any additional cost was due to VATS which is not controlled by Starvault. They dont get a penny of the VATS charge the Swedish government does.

To the best of my knowledge and the full extent of my personal experience, other developers that have games marketed from Europe subtracts VAT from the price for countries that don't pay VAT. Starvault did not do this for MO. So they effectively charged all those people much more. Or, at least, they pocketed more from those.