Crash Problems and Solutions - Page 3

Frawan · 2nd February 2010, 16:25

Hi

Never got this game to work at all.

Updated Physics, Graphics driver, DirectX etc, put audio at 16 bit 40k etc.

Running VISTA.

I can run the 'update' or 'mortal online' and patch etc. fine. When I press play i get the 'Nowgame.exe' crash, and when I look up my crash report it has to do with this file:

Kernel32.dll

The OP doesn't really give ANY answer to a possible solution:

Quote:

General windows error, this error means you have a problem in your system, it could be either bad drivers, bad hardware, hardware collision, lack of compatibility etc.

So basically: Everything could be wrong and there is no way to get this stupid game to run.. Worst beta I have ever experienced - and I have done 10+...

Frawan

Jacked · 3rd February 2010, 00:35

I get this same error after every time it patches. Immediately when I click on play the program crashes.

Running Windows 7
I have current PhysX, DX, and Graphic drivers ALL updated.

Faulting application name: NowGame.exe, version: 0.0.0.0, time stamp: 0x4b5a2348
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae
Exception code: 0xc06d007e
Fault offset: 0x00009617
Faulting process id: 0x990
Faulting application start time: 0x01caa46c79350cc4
Faulting application path: C:\Users\Chris\Desktop\Updater\mortalonline\Unreal Engine3\Binaries\Win32\NowGame.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: bc408c8f-105f-11df-9ccf-001fd081bac7

Edit: I can now get IN to the game, but within 30 seconds to a minute I crash with the same error as above.

Decoy26517 · 3rd February 2010, 06:24

Faulting application name: NowGame.exe, version: 0.0.0.0, time stamp: 0x4b5a2348
Faulting module name: KERNELBASE.dll, version: 6.1.7100.0, time stamp: 0x49eea7a7
Exception code: 0xe06d7363
Fault offset: 0x000098f6
Faulting process id: 0x370
Faulting application start time: 0x01caa49b0cdf763e
Faulting application path: C:\...\...\Updater\mortalonline\UnrealEngine3\Bina ries\Win32\NowGame.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 4cbfe8f8-108e-11df-b0fe-001a4d5274fe

Game crashes during the first splash screen (after it updated and such).

I have the latest Video drivers, latest Physx drivers and DirectX 11.
Using Windows 7.

viperjose · 3rd February 2010, 06:50

hi im getting a black screen after i press play on the launch screen i can hear the music but i cant see anything. the light on my monitor goes yellow can you help me?

alter · 3rd February 2010, 13:13

Quote:

Originally Posted by Jacked

I get this same error after every time it patches. Immediately when I click on play the program crashes.

Running Windows 7
I have current PhysX, DX, and Graphic drivers ALL updated.

Faulting application name: NowGame.exe, version: 0.0.0.0, time stamp: 0x4b5a2348
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae
Exception code: 0xc06d007e
Fault offset: 0x00009617
Faulting process id: 0x990
Faulting application start time: 0x01caa46c79350cc4
Faulting application path: C:\Users\Chris\Desktop\Updater\mortalonline\Unreal Engine3\Binaries\Win32\NowGame.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: bc408c8f-105f-11df-9ccf-001fd081bac7

Edit: I can now get IN to the game, but within 30 seconds to a minute I crash with the same error as above.

When I've installed current PhysX drivers I had similar issue. What helped was installing old ones from this thread: http://www.mortalonline.com/forums/1...ta-client.html. Drivers linked there are not the latest but working at least in my case.

Quote:

Originally Posted by viperjose

hi im getting a black screen after i press play on the launch screen i can hear the music but i cant see anything. the light on my monitor goes yellow can you help me?

Graphics drivers updated?

Borovan · 3rd February 2010, 19:29

not sure if this has been addressed but when i open the game and get to the main launcher it gives me this error message; "Error getting patch notes: the operation has timed out." And on the right side of the launcher it says; "Scan error! Unable to connect to the remote server."

could use some help, if this has been answered point me in the right direction please.

alter · 3rd February 2010, 20:55

Quote:

Originally Posted by Borovan

not sure if this has been addressed but when i open the game and get to the main launcher it gives me this error message; "Error getting patch notes: the operation has timed out." And on the right side of the launcher it says; "Scan error! Unable to connect to the remote server."

could use some help, if this has been answered point me in the right direction please.

That's server side problem. Nothing you can do right now as everyone has it.

Jacked · 3rd February 2010, 22:20

Quote:

Originally Posted by alter

When I've installed current PhysX drivers I had similar issue. What helped was installing old ones from this thread: http://www.mortalonline.com/forums/1...ta-client.html.

Tried this, still getting the same error. Anyone solved this damn crash yet?

seimoor · 4th February 2010, 00:20

Quote:

Originally Posted by Jacked

Tried this, still getting the same error. Anyone solved this damn crash yet?

I would say no.

I downloaded the open beta client, patched like 2 or 3 times...I can open the game, get to the char create screen, select a race, hit next, next screen loads and may or may not have active buttons in it then.. it crashes NowGame.exe.

I have the newest vid drivers, newest audio\mobo drivers (all nvidia), the Directx link in that thread downloads and says I have a newer version of DX, PhysX engine d\l does the same thing. dotnet is at 3.5sp1. Changed the ini file entries from 4096 to 512, running in compatibility mode (tried both server 2k3 and xp sp2) and running as admin, no change whatsoever.

edit: forgot to say this is on vista ultimate 64bit

RockyMarc · 4th February 2010, 11:06

Log Name: Application
Source: Application Error
Date: 4/02/2010 7:34:03 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Az-PC
Description:
Faulting application name: NowGame.exe, version: 0.0.0.0, time stamp: 0x4b6a1cfe
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae
Exception code: 0xe0434f4d
Fault offset: 0x00009617
Faulting process id: 0x1258
Faulting application start time: 0x01caa58d23f476e0
Faulting application path: C:\Games\MO\mortalonline\UnrealEngine3\Binaries\Wi n32\NowGame.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 31df2830-1181-11df-8e4c-001fc6230cb8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-02-04T11:34:03.000000000Z" />
<EventRecordID>6174</EventRecordID>
<Channel>Application</Channel>
<Computer>Az-PC</Computer>
<Security />
</System>
<EventData>
<Data>NowGame.exe</Data>
<Data>0.0.0.0</Data>
<Data>4b6a1cfe</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdaae</Data>
<Data>e0434f4d</Data>
<Data>00009617</Data>
<Data>1258</Data>
<Data>01caa58d23f476e0</Data>
<Data>C:\Games\MO\mortalonline\UnrealEngine3\Binar ies\Win32\NowGame.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>31df2830-1181-11df-8e4c-001fc6230cb8</Data>
</EventData>
</Event>

Thats my error =(

Kamrad76 · 4th February 2010, 19:39

I create character, when i click play get this error:

Running Windows XP SP 3.
I have current PhysX, DX, and Graphic drivers ALL updated.
Also, change 4096->512 in NowEngine.ini.

Xereth · 4th February 2010, 20:38

Error getting patch notes: operasjonen ble tidsavbrutt = the operation was time interupted (roughly translated)

Nevermind i see you have server issues

wincel · 4th February 2010, 21:45

Quote:

Originally Posted by lachow

I've got a fun one - no error, just when I try to enter my username it clicks, then unclicks again. If I hold down a key (like W lets say) and then click the username, I can get about 4 W's max before it unclicks the area.

I've something similar (see here: http://www.mortalonline.com/forums/3...r-message.html), just when I try to enter my username or pw it closes the game without any further note. What keyboard do you have Running itouch software?
I think it has something to do with the game not liking being tabbed maybe at least in your case? Just wondering if that plays any role in mine as well?

Mihalovits · 5th February 2010, 00:40

My error is when I try to open the game. It says The application failed to initialize properly (0xc0000135). Help please

Arghy_thegreat · 5th February 2010, 01:09

Getting the same kernal32.dll error--nothings wrong on my side.

Fantastipotomus · 5th February 2010, 07:03

Quote:

Originally Posted by Kamrad76

I create character, when i click play get this error:

Running Windows XP SP 3.
I have current PhysX, DX, and Graphic drivers ALL updated.
Also, change 4096->512 in NowEngine.ini.

I have this exact same error message pop up only right after the first splash screen.

I use Windows Vista x64. Everything else is up to date.

test2001 · 5th February 2010, 10:05

Same error here. Tried erveryhing I found in this forum...

Using XP Home.

Nadraxes · 5th February 2010, 10:15

Same, I got the Kernel error as well..

Kind regards,

Maugter · 5th February 2010, 10:20

I got into the game at first, ran around, then it crashed, and now I am stuck on the intro-screen, I press "play" and the screen goes black, show the "Unreal" - logo and then gives mere Nowgame.exe error.

Only thing i have not tried is the sound thingie, I am using XP but I can not find the place where I can set the sound to stereo etc. etc...

Any help

?

Thanks in advance.
Maugter

Gormil · 5th February 2010, 10:43

maybe found the problem.

reinstall the game

but if u start to load the patch go in the patch flodder and start the patch by hand with utorrent. do this shema with all patchs.
but u have to install every patch bevor u get the new torrent for the next patch.

i think sometimes the patchfiles get an error

karas0zero · 5th February 2010, 11:43

What do you mean with reinstall the game? Like download 5gigs again?

Bina12 · 5th February 2010, 11:51

Quote:

Originally Posted by karas0zero

What do you mean with reinstall the game? Like download 5gigs again?

just delete for example.. nowgame.exe , I did that, and it automatically patched everything patch by patch, then the game worked

. I was getting this runtime error at the unreal logo so many people got..

Gormil · 5th February 2010, 12:53

Yes! There is a bug @ downloading the patchfiles..

Dalrus · 5th February 2010, 15:16

Hi, I signed up for the open beta. I downloaded the client and patched and everything(drivers, physx, c++, net framework and other - latest versions). When I try to start I get this:

Unable to start!
This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem

And then it gives the location of NowGame.exe but says nothing else about it.

Anyone know what I can do?

teknoman2 · 5th February 2010, 16:51

my problem is that the game crashes after a few minutes im in
i tried the solution op has about maxLODsize but it doesn't help

rexy_2001 · 5th February 2010, 19:12

Quote:

Originally Posted by Bina12

just delete for example.. nowgame.exe , I did that, and it automatically patched everything patch by patch, then the game worked

. I was getting this runtime error at the unreal logo so many people got..

When I delete the nowgame.exe and I try to run the launcher again, the scan says it cannot find nowgame.exe and wont patch anything

. I saw your previous post about altering the engine.ini files. I could change everything but I didnt have the backup folder containing nowgame.exe.bak you were mentioning as a fix.

SerKam · 5th February 2010, 19:55

Hi everyone. I've been playing for a day, then I got bored in my town, left it and walked quite a distance, then I crashed and now when I'm trying to load my character, it gives me a runtime error on a black sword loading screen. Any suggestions? Thx in advance.

teknoman2 · 5th February 2010, 20:38

my problem got solved after the last patch

rexy_2001 · 5th February 2010, 20:52

Yeah, I had the runtime error yesterday after spending about 48 hours downloading everything. When I got up this morning I was happy to see a patch that may have fixed it, but alas, it didn't. Still hoping someone finds a fix for the error after the unreal logo crash. Some have had solutions but I do not have the back up folder they speak of.

System:
Vista 32 bit
2.50 gHz dual core
3 gig ram
Nvidia 8800 gt

I would upload my dxdiag but it exceeds the file limit.

SerKam · 5th February 2010, 20:56

It works for me though...but in Mogul Khain or whatever the name of that town is it crashes...can't fix it out...

Rilman · 5th February 2010, 22:51

Can someone with the KERNELL error instal this and pm me if it works please?
thanks

http://www.microsoft.com/downloads/d...displaylang=en

stefanow · 6th February 2010, 08:35

Quote:

Originally Posted by Kopatch

LAST UPDATED FOR VERSION 12.16.18

P. I click Play on the Main Launcher and get the error: This program can't be started because d3dxd10_41.dll is missing.
S. You need to install the latest DirectX
[/size][/b]

THANKSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!

Dreamtale · 6th February 2010, 11:38

Tried everything, and still nothing works:

NowGame.exe

0.0.0.0

4b6c3a75

KERNEL32.dll

6.0.6002.18005

49e038c0

e06d7363

0001e124

c14

01caa72509a82ef0

VikingPanda · 6th February 2010, 13:13

hi, didnt find matchign thingy of the solutions above, when trying to log in to the game i hit the char, get loading screen same as this guy's picture here http://www.mortalonline.com/forums/3...ng-screen.html and after min of loading the game crashes

Ayumi-Shouten · 6th February 2010, 13:32

I figured something out! My problem was that when I pressed 'Play' the game would not start, but the Nowgame.exe would still be running when checking out from control panel... And also my processor use went to 100%

I noticed that it was my F-Secure that fucked it all up..

Fsorsp.exe... I stopped it and my Mortal online immediately started to work..

I'm not sure if this will help anyone but atleast it helped me :] First time posting on forums, haha.. Yay, finally got something worth to say

mgvarro · 6th February 2010, 23:37

I tried every suggestion I could find and couldn't get past the nowgame.exe crashing at the splash screen. Reinstalled the game and patches, updated drivers and DirectX, .NET 3.5, and Visual C++ 05 and 08 runtimes. Still didn't work so I resorted to disabling my antivirus and uninstalling unimportant programs to no avail. Finally out of frustration I reformatted my PC and installed only the drivers from windows update. The game installed and played perfectly on the first try afterwards. For some of you out there like me who were pulling your hair out in frustration this might be a better option to consider instead of wasting hours repatching and looking for some obscure incompatibility with an existing piece of software or drivers.

moeloehoe · 7th February 2010, 01:56

edit: problem solves looked closer in the op: changed audio quality from 24 to 16 bit and to 48k

Mushishi · 7th February 2010, 08:18

I have crash problem too, i tried change 4096 to 512 and it work, but even if i have no crash now the problem is that i can't do nothing, i tried moving somthing in my inventory but there is verybig delay for server to recognise my actions ... (unplayable)

Application défaillante NowGame.exe, version 0.0.0.0, horodatage 0x4b6c3a75, module défaillant KERNEL32.dll, version 6.0.6002.18005, horodatage 0x49e037dd, code d’exception 0xe06d7363, décalage d’erreur 0x0003fbae, ID du processus 0xbc0, heure de début de l’application 0x01caa7cd03049595.

All is update on my computer and all games work with no problems even unreal engine games... So what now ????
Maybe it's an issues with lack of compatibility but why all games work except this one ?

Pls help me because i don't want to resinstall all just for 1 game even if it's a very good mmorpg.

Vista32, E8500dualcore, nvidia 8800gt, motherboard P5N32sli +.
I can give a Dxdiag in private message

alter · 7th February 2010, 11:23

Quote:

Originally Posted by Mushishi

I have crash problem too, i tried change 4096 to 512 and it work, but even if i have no crash now the problem is that i can't do nothing, i tried moving somthing in my inventory but there is verybig delay for server to recognise my actions ... (unplayable)

Application défaillante NowGame.exe, version 0.0.0.0, horodatage 0x4b6c3a75, module défaillant KERNEL32.dll, version 6.0.6002.18005, horodatage 0x49e037dd, code d’exception 0xe06d7363, décalage d’erreur 0x0003fbae, ID du processus 0xbc0, heure de début de l’application 0x01caa7cd03049595.

All is update on my computer and all games work with no problems even unreal engine games... So what now ????
Maybe it's an issues with lack of compatibility but why all games work except this one ?

Pls help me because i don't want to resinstall all just for 1 game even if it's a very good mmorpg.

Vista32, E8500dualcore, nvidia 8800gt, motherboard P5N32sli +.
I can give a Dxdiag in private message

Not sure but atm it seems that crashing is sometimes related to lag and latency which is right now mostly server side issue still. SV is working on the problem

NosumHseebnrido · 7th February 2010, 16:28

Hi,
Im hew problem at Splash Screen. I'm using windows VISTA x32 Home Premium SP2 with all upgrade up to date. I downloaded lates drivers for my NVIDIA GF 9600M GT and instal it, also I instaled PhysX_9.09.0428 & DirecX9.0c. I try to launch Mortal using sound settings lower settings then 24b 4800 but client kep crash. This is crash
report taked from administrative tools:

NowGame.exe
0.0.0.0
4b6c3a75
KERNEL32.dll
6.0.6002.18005
49e037dd
e06d7363
0003fbae
12b4
01caa80919d94f5c

I think that I try eny other solutions, Cen you help me pless?

3rd February 2010, 00:35	#82 (permalink)
Jacked Newbie Join Date: May 2009	I get this same error after every time it patches. Immediately when I click on play the program crashes. Running Windows 7 I have current PhysX, DX, and Graphic drivers ALL updated. Faulting application name: NowGame.exe, version: 0.0.0.0, time stamp: 0x4b5a2348 Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae Exception code: 0xc06d007e Fault offset: 0x00009617 Faulting process id: 0x990 Faulting application start time: 0x01caa46c79350cc4 Faulting application path: C:\Users\Chris\Desktop\Updater\mortalonline\Unreal Engine3\Binaries\Win32\NowGame.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: bc408c8f-105f-11df-9ccf-001fd081bac7 Edit: I can now get IN to the game, but within 30 seconds to a minute I crash with the same error as above. Last edited by Jacked : 3rd February 2010 at 01:02.

3rd February 2010, 06:24	#83 (permalink)
Decoy26517 Newbie Join Date: Feb 2010	Faulting application name: NowGame.exe, version: 0.0.0.0, time stamp: 0x4b5a2348 Faulting module name: KERNELBASE.dll, version: 6.1.7100.0, time stamp: 0x49eea7a7 Exception code: 0xe06d7363 Fault offset: 0x000098f6 Faulting process id: 0x370 Faulting application start time: 0x01caa49b0cdf763e Faulting application path: C:\...\...\Updater\mortalonline\UnrealEngine3\Bina ries\Win32\NowGame.exe Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Report Id: 4cbfe8f8-108e-11df-b0fe-001a4d5274fe Game crashes during the first splash screen (after it updated and such). I have the latest Video drivers, latest Physx drivers and DirectX 11. Using Windows 7. Last edited by Decoy26517 : 3rd February 2010 at 06:31.

3rd February 2010, 19:29	#86 (permalink)
Borovan Newbie Join Date: Mar 2009	Main Launcher not sure if this has been addressed but when i open the game and get to the main launcher it gives me this error message; "Error getting patch notes: the operation has timed out." And on the right side of the launcher it says; "Scan error! Unable to connect to the remote server." could use some help, if this has been answered point me in the right direction please.

5th February 2010, 10:15	#98 (permalink)
Nadraxes Newbie Join Date: Feb 2009	Same, I got the Kernel error as well.. Kind regards, __________________ www.legend-gaming.net

5th February 2010, 10:20	#99 (permalink)
Maugter Newbie Join Date: Jan 2010	Working... not. I got into the game at first, ran around, then it crashed, and now I am stuck on the intro-screen, I press "play" and the screen goes black, show the "Unreal" - logo and then gives mere Nowgame.exe error. Only thing i have not tried is the sound thingie, I am using XP but I can not find the place where I can set the sound to stereo etc. etc... Any help ? Thanks in advance. Maugter

3rd February 2010, 06:50	#84 (permalink)
viperjose Newbie Join Date: May 2009	hi im getting a black screen after i press play on the launch screen i can hear the music but i cant see anything. the light on my monitor goes yellow can you help me?

4th February 2010, 11:06	#90 (permalink)
RockyMarc Member Join Date: Mar 2009 Location: Australia	Log Name: Application Source: Application Error Date: 4/02/2010 7:34:03 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Az-PC Description: Faulting application name: NowGame.exe, version: 0.0.0.0, time stamp: 0x4b6a1cfe Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae Exception code: 0xe0434f4d Fault offset: 0x00009617 Faulting process id: 0x1258 Faulting application start time: 0x01caa58d23f476e0 Faulting application path: C:\Games\MO\mortalonline\UnrealEngine3\Binaries\Wi n32\NowGame.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 31df2830-1181-11df-8e4c-001fc6230cb8 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2010-02-04T11:34:03.000000000Z" /> <EventRecordID>6174</EventRecordID> <Channel>Application</Channel> <Computer>Az-PC</Computer> <Security /> </System> <EventData> <Data>NowGame.exe</Data> <Data>0.0.0.0</Data> <Data>4b6a1cfe</Data> <Data>KERNELBASE.dll</Data> <Data>6.1.7600.16385</Data> <Data>4a5bdaae</Data> <Data>e0434f4d</Data> <Data>00009617</Data> <Data>1258</Data> <Data>01caa58d23f476e0</Data> <Data>C:\Games\MO\mortalonline\UnrealEngine3\Binar ies\Win32\NowGame.exe</Data> <Data>C:\Windows\system32\KERNELBASE.dll</Data> <Data>31df2830-1181-11df-8e4c-001fc6230cb8</Data> </EventData> </Event> Thats my error =(

4th February 2010, 19:39	#91 (permalink)
Kamrad76 Newbie Join Date: Feb 2010	I create character, when i click play get this error: Running Windows XP SP 3. I have current PhysX, DX, and Graphic drivers ALL updated. Also, change 4096->512 in NowEngine.ini.

4th February 2010, 20:38	#92 (permalink)
Xereth Newbie Join Date: Feb 2010	Error getting patch notes: operasjonen ble tidsavbrutt = the operation was time interupted (roughly translated) Nevermind i see you have server issues

5th February 2010, 00:40	#94 (permalink)
Mihalovits Newbie Join Date: Feb 2010	My error is when I try to open the game. It says The application failed to initialize properly (0xc0000135). Help please

5th February 2010, 01:09	#95 (permalink)
Arghy_thegreat Junior Member Join Date: Jan 2010	Getting the same kernal32.dll error--nothings wrong on my side.

5th February 2010, 10:05	#97 (permalink)
test2001 Newbie Join Date: Feb 2010	Same error here. Tried erveryhing I found in this forum... Using XP Home.

5th February 2010, 10:43	#100 (permalink)
Gormil Newbie Join Date: Jun 2009	maybe found the problem. reinstall the game but if u start to load the patch go in the patch flodder and start the patch by hand with utorrent. do this shema with all patchs. but u have to install every patch bevor u get the new torrent for the next patch. i think sometimes the patchfiles get an error

5th February 2010, 11:43	#101 (permalink)
karas0zero Newbie Join Date: Jan 2010	What do you mean with reinstall the game? Like download 5gigs again?

5th February 2010, 12:53	#103 (permalink)
Gormil Newbie Join Date: Jun 2009	Yes! There is a bug @ downloading the patchfiles..

5th February 2010, 15:16	#104 (permalink)
Dalrus Newbie Join Date: Feb 2010	Hi, I signed up for the open beta. I downloaded the client and patched and everything(drivers, physx, c++, net framework and other - latest versions). When I try to start I get this: Unable to start! This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem And then it gives the location of NowGame.exe but says nothing else about it. Anyone know what I can do?

5th February 2010, 16:51	#105 (permalink)
teknoman2 Junior Member Join Date: Jan 2010	my problem is that the game crashes after a few minutes im in i tried the solution op has about maxLODsize but it doesn't help

5th February 2010, 19:55	#107 (permalink)
SerKam Newbie Join Date: Feb 2010	Hi everyone. I've been playing for a day, then I got bored in my town, left it and walked quite a distance, then I crashed and now when I'm trying to load my character, it gives me a runtime error on a black sword loading screen. Any suggestions? Thx in advance.

5th February 2010, 20:38	#108 (permalink)
teknoman2 Junior Member Join Date: Jan 2010	my problem got solved after the last patch

5th February 2010, 20:52	#109 (permalink)
rexy_2001 Newbie Join Date: Feb 2010	Yeah, I had the runtime error yesterday after spending about 48 hours downloading everything. When I got up this morning I was happy to see a patch that may have fixed it, but alas, it didn't. Still hoping someone finds a fix for the error after the unreal logo crash. Some have had solutions but I do not have the back up folder they speak of. System: Vista 32 bit 2.50 gHz dual core 3 gig ram Nvidia 8800 gt I would upload my dxdiag but it exceeds the file limit.

5th February 2010, 20:56	#110 (permalink)
SerKam Newbie Join Date: Feb 2010	It works for me though...but in Mogul Khain or whatever the name of that town is it crashes...can't fix it out...

5th February 2010, 22:51	#111 (permalink)
Rilman Member Join Date: Mar 2009	Can someone with the KERNELL error instal this and pm me if it works please? thanks http://www.microsoft.com/downloads/d...displaylang=en

6th February 2010, 11:38	#113 (permalink)
Dreamtale Newbie Join Date: Mar 2009	Tried everything, and still nothing works: NowGame.exe 0.0.0.0 4b6c3a75 KERNEL32.dll 6.0.6002.18005 49e038c0 e06d7363 0001e124 c14 01caa72509a82ef0

6th February 2010, 13:13	#114 (permalink)
VikingPanda Newbie Join Date: Feb 2010	hi, didnt find matchign thingy of the solutions above, when trying to log in to the game i hit the char, get loading screen same as this guy's picture here http://www.mortalonline.com/forums/3...ng-screen.html and after min of loading the game crashes

6th February 2010, 13:32	#115 (permalink)
Ayumi-Shouten Newbie Join Date: Jul 2009	I figured something out! My problem was that when I pressed 'Play' the game would not start, but the Nowgame.exe would still be running when checking out from control panel... And also my processor use went to 100% I noticed that it was my F-Secure that fucked it all up.. Fsorsp.exe... I stopped it and my Mortal online immediately started to work.. I'm not sure if this will help anyone but atleast it helped me :] First time posting on forums, haha.. Yay, finally got something worth to say

6th February 2010, 23:37	#116 (permalink)
mgvarro Newbie Join Date: Feb 2010	I tried every suggestion I could find and couldn't get past the nowgame.exe crashing at the splash screen. Reinstalled the game and patches, updated drivers and DirectX, .NET 3.5, and Visual C++ 05 and 08 runtimes. Still didn't work so I resorted to disabling my antivirus and uninstalling unimportant programs to no avail. Finally out of frustration I reformatted my PC and installed only the drivers from windows update. The game installed and played perfectly on the first try afterwards. For some of you out there like me who were pulling your hair out in frustration this might be a better option to consider instead of wasting hours repatching and looking for some obscure incompatibility with an existing piece of software or drivers.

7th February 2010, 01:56	#117 (permalink)
moeloehoe Newbie Join Date: Oct 2009	edit: problem solves looked closer in the op: changed audio quality from 24 to 16 bit and to 48k Last edited by moeloehoe : 7th February 2010 at 02:21.

7th February 2010, 08:18	#118 (permalink)
Mushishi Newbie Join Date: Jan 2010	I have crash problem too, i tried change 4096 to 512 and it work, but even if i have no crash now the problem is that i can't do nothing, i tried moving somthing in my inventory but there is verybig delay for server to recognise my actions ... (unplayable) Application défaillante NowGame.exe, version 0.0.0.0, horodatage 0x4b6c3a75, module défaillant KERNEL32.dll, version 6.0.6002.18005, horodatage 0x49e037dd, code d’exception 0xe06d7363, décalage d’erreur 0x0003fbae, ID du processus 0xbc0, heure de début de l’application 0x01caa7cd03049595. All is update on my computer and all games work with no problems even unreal engine games... So what now ???? Maybe it's an issues with lack of compatibility but why all games work except this one ? Pls help me because i don't want to resinstall all just for 1 game even if it's a very good mmorpg. Vista32, E8500dualcore, nvidia 8800gt, motherboard P5N32sli +. I can give a Dxdiag in private message

7th February 2010, 16:28	#120 (permalink)
NosumHseebnrido Newbie Join Date: Feb 2010	Hi, Im hew problem at Splash Screen. I'm using windows VISTA x32 Home Premium SP2 with all upgrade up to date. I downloaded lates drivers for my NVIDIA GF 9600M GT and instal it, also I instaled PhysX_9.09.0428 & DirecX9.0c. I try to launch Mortal using sound settings lower settings then 24b 4800 but client kep crash. This is crash report taked from administrative tools: NowGame.exe 0.0.0.0 4b6c3a75 KERNEL32.dll 6.0.6002.18005 49e037dd e06d7363 0003fbae 12b4 01caa80919d94f5c I think that I try eny other solutions, Cen you help me pless?