Launcher doesn't start - error instead

GaraP · 21st December 2011, 04:15

When I launch Mortal Online, I get a "system error has occurred message".
Does anyone know what's causing it? I couldn't find any solution on the broken launcher thread. Both launcher and updater are saying "Config system startup failure"

Paratus · 21st December 2011, 05:36

Sounds like an issue with .Net. Try to reinstall Microsoft .Net Framework 3.5.

GaraP · 21st December 2011, 06:11

Just did this, and it didn't work. I'm running Framework 4 though, don't know if it has any implications. It was working earlier today, but the error showed up after I rebooted the PC.

narsor · 21st December 2011, 09:03

change system language settings to english if you are using a different one. In the old days, this was causing similar problems, perhaps it helps

Paratus · 21st December 2011, 18:18

Quote:

Originally Posted by GaraP

Just did this, and it didn't work. I'm running Framework 4 though, don't know if it has any implications. It was working earlier today, but the error showed up after I rebooted the PC.

All of the .Net frameworks are mostly independent within Windows. Reinstalling 3.5 wouldn't affect any other versions.

Reinstalling the .Net Framework really SHOULD be the solution to this issue and I'm surprised that didn't work for you.

Another thing you could try is deleting all Mortal Online Launcher files in your main directory, copy updater.exe and rename the new one to "Mortal Online Launcher.exe" and run updater.exe which will redownload the launcher.

GaraP · 21st December 2011, 21:28

Quote:

Originally Posted by Paratus

Another thing you could try is deleting all Mortal Online Launcher files in your main directory, copy updater.exe and rename the new one to "Mortal Online Launcher.exe" and run updater.exe which will redownload the launcher.

Tried this and the updater gets stuck on "waiting for launcher". I guess I'll try re-installing the game or so...

EDIT: Re-installed the game, and ran the launcher. It works up until the point where it's downloading the updated launcher/dll files. After that, I get the same error, "config system". Don't know if this is relevant or not.

Ioudas · 22nd December 2011, 10:51

Did reinstalling solved your problem Gara?

GaraP · 22nd December 2011, 15:53

Nope. Even deleted every patch (after backing up). I get the same error. I don't know what the problem is, since it crashes before anything shows up, but two days ago it was working.

GaraP · 23rd December 2011, 02:47

It seems I fixed it. I unninstalled the game once again, but this time I created a new folder for the reinstall, and it worked. Something about the old folder was corrupted don't know how.
I did do a backup of the patch files, but when I paste them back on the new folder, the launcher doesn't recognize them and starts downloading the patches from scratch.
Is there a way to manually install them?

Paratus · 23rd December 2011, 20:44

Quote:

Originally Posted by GaraP

It seems I fixed it. I unninstalled the game once again, but this time I created a new folder for the reinstall, and it worked. Something about the old folder was corrupted don't know how.
I did do a backup of the patch files, but when I paste them back on the new folder, the launcher doesn't recognize them and starts downloading the patches from scratch.
Is there a way to manually install them?

Are you sure they were in the right folder? They should be in your Mortal Online\mortalonline folder, not in the patches folder.

GaraP · 23rd December 2011, 22:54

Yep, 100% sure. It's not recognizing them. Oh well, I'll just download them again...

21st December 2011, 04:15	#1 (permalink)
GaraP Member Join Date: Aug 2009 Location: Portugal Posts: 1,304 Rep Power: 3	Launcher doesn't start - error instead When I launch Mortal Online, I get a "system error has occurred message". Does anyone know what's causing it? I couldn't find any solution on the broken launcher thread. Both launcher and updater are saying "Config system startup failure" __________________ Last edited by GaraP : 21st December 2011 at 04:31.

21st December 2011, 05:36	#2 (permalink)
Paratus Programmer Guy Join Date: Mar 2009 Location: Ottawa, Canada Posts: 1,827 Rep Power: 15	Sounds like an issue with .Net. Try to reinstall Microsoft .Net Framework 3.5. __________________ http://www.mortalarena.com/devtracker.php

21st December 2011, 06:11	#3 (permalink)
GaraP Member Join Date: Aug 2009 Location: Portugal Posts: 1,304 Rep Power: 3	Just did this, and it didn't work. I'm running Framework 4 though, don't know if it has any implications. It was working earlier today, but the error showed up after I rebooted the PC. __________________

22nd December 2011, 15:53	#8 (permalink)
GaraP Member Join Date: Aug 2009 Location: Portugal Posts: 1,304 Rep Power: 3	Nope. Even deleted every patch (after backing up). I get the same error. I don't know what the problem is, since it crashes before anything shows up, but two days ago it was working. __________________

23rd December 2011, 02:47	#9 (permalink)
GaraP Member Join Date: Aug 2009 Location: Portugal Posts: 1,304 Rep Power: 3	It seems I fixed it. I unninstalled the game once again, but this time I created a new folder for the reinstall, and it worked. Something about the old folder was corrupted don't know how. I did do a backup of the patch files, but when I paste them back on the new folder, the launcher doesn't recognize them and starts downloading the patches from scratch. Is there a way to manually install them? __________________

21st December 2011, 09:03	#4 (permalink)
narsor Junior Member Join Date: Feb 2010 Posts: 196 Rep Power: 2	change system language settings to english if you are using a different one. In the old days, this was causing similar problems, perhaps it helps

22nd December 2011, 10:51	#7 (permalink)
Ioudas Junior Member Join Date: May 2009 Location: Athens Greece Posts: 147 Rep Power: 3	Did reinstalling solved your problem Gara?

23rd December 2011, 22:54	#11 (permalink)
GaraP Member Join Date: Aug 2009 Location: Portugal Posts: 1,304 Rep Power: 3	Yep, 100% sure. It's not recognizing them. Oh well, I'll just download them again... __________________

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