need help with my new computer

Revann1 · 7th January 2012, 07:31

i upgraed my computer for MO, and i updated all my drivers, my Video Card is a radeon HD 6600, 25k intel core processor, and i start MO from the launcher and after i click allow for it to run, it closes, saying: Mortal Online has unexpectedly stopped working, trying to resolve... and it just closes then...

- does firewall matter?
- does the blue VGI monitor cable has to connect the port from my video card or any port, ( i have two blue ports, not sure which is directly from my video card)

every thing is new, so do i have to install any Directx, etc?

Paratus · 7th January 2012, 08:53

Quote:

Originally Posted by Revann1

every thing is new, so do i have to install any Directx, etc?

Yes, you do. With a fresh Windows 7 install you will most likely need to install DirectX from Microsoft if you just copied the game back over without running the installer.

narsor · 7th January 2012, 10:12

how hard is it for you guys to add a checkup procedure at the start of MO launcher to check if directx is installed and needed nvidia physics driver, visual C++ dependencies as well as .net framework, and warn the user if one of them is out of date?

I think that would sort out tons of problems. You can code it in visual c++ or sth like that so that even without .net installed, you can warn the user missing core components.

Just my thoughts...

Edit: If you don't have time for it, I have spare time for it, PM me and pass me details so that I can try coding something robust to help. but will need more info about what kind of interfaces you'll need.

sunshiner · 7th January 2012, 16:20

Quote:

Originally Posted by Revann1

i upgraed my computer for MO, and i updated all my drivers, my Video Card is a radeon HD 6600, 25k intel core processor, and i start MO from the launcher and after i click allow for it to run, it closes, saying: Mortal Online has unexpectedly stopped working, trying to resolve... and it just closes then...

- does firewall matter?
- does the blue VGI monitor cable has to connect the port from my video card or any port, ( i have two blue ports, not sure which is directly from my video card)

every thing is new, so do i have to install any Directx, etc?

ohh, remember to install the newest net framework too, i used to crash all the time untill i updated it.

sunshiner · 7th January 2012, 16:21

Quote:

Originally Posted by narsor

how hard is it for you guys to add a checkup procedure at the start of MO launcher to check if directx is installed and needed nvidia physics driver, visual C++ dependencies as well as .net framework, and warn the user if one of them is out of date?

I think that would sort out tons of problems. You can code it in visual c++ or sth like that so that even without .net installed, you can warn the user missing core components.

Just my thoughts...

Edit: If you don't have time for it, I have spare time for it, PM me and pass me details so that I can try coding something robust to help. but will need more info about what kind of interfaces you'll need.

Defniatly think you should take this guys offer, think it would make a HUGE difrence in the leave/stay ratio of new people

MNOVICI · 7th January 2012, 19:55

Quote:

Originally Posted by Revann1

i upgraed my computer for MO, and i updated all my drivers, my Video Card is a radeon HD 6600, 25k intel core processor, and i start MO from the launcher and after i click allow for it to run, it closes, saying: Mortal Online has unexpectedly stopped working, trying to resolve... and it just closes then...

- does firewall matter?
- does the blue VGI monitor cable has to connect the port from my video card or any port, ( i have two blue ports, not sure which is directly from my video card)

every thing is new, so do i have to install any Directx, etc?

Like the others said, install directx and the visual c++ runtimes.

If it's still happening, then do memtest. I had the same problem with faulty RAM.

Paratus · 7th January 2012, 20:25

Quote:

Originally Posted by sunshiner

Defniatly think you should take this guys offer, think it would make a HUGE difrence in the leave/stay ratio of new people

It's something I'll consider doing, although if the game is installed properly, and not just copied from another drive, for example, it will install the prerequisites at that time. Thus it shouldn't be a big issue for most new players, only those who backup/restore an old installation manually.

sunshiner · 8th January 2012, 00:13

ahh, must be something new since i last installed it

, didt know about the auto install

7th January 2012, 07:31	#1 (permalink)
Revann1 Junior Member Join Date: May 2011 Location: New Tindrem Posts: 243 Rep Power: 1	need help with my new computer i upgraed my computer for MO, and i updated all my drivers, my Video Card is a radeon HD 6600, 25k intel core processor, and i start MO from the launcher and after i click allow for it to run, it closes, saying: Mortal Online has unexpectedly stopped working, trying to resolve... and it just closes then... - does firewall matter? - does the blue VGI monitor cable has to connect the port from my video card or any port, ( i have two blue ports, not sure which is directly from my video card) every thing is new, so do i have to install any Directx, etc? __________________ MO-NewTindrem.webs.com For the Republic.....

7th January 2012, 10:12	#3 (permalink)
narsor Junior Member Join Date: Feb 2010 Posts: 196 Rep Power: 2	how hard is it for you guys to add a checkup procedure at the start of MO launcher to check if directx is installed and needed nvidia physics driver, visual C++ dependencies as well as .net framework, and warn the user if one of them is out of date? I think that would sort out tons of problems. You can code it in visual c++ or sth like that so that even without .net installed, you can warn the user missing core components. Just my thoughts... Edit: If you don't have time for it, I have spare time for it, PM me and pass me details so that I can try coding something robust to help. but will need more info about what kind of interfaces you'll need. Last edited by narsor : 7th January 2012 at 11:11.

8th January 2012, 00:13	#8 (permalink)
sunshiner Member Join Date: Apr 2009 Location: denmark Posts: 965 Rep Power: 3	ahh, must be something new since i last installed it , didt know about the auto install __________________ CCP can try with it's EVE cash shop, Blizzard can try with its aversion to PvP and child-like dumb downs, but they all would have to work their asses off to be as insulting and virulent as the pile of flaming hell-shit that is SoE.

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